from the BBC report on this
Quote:
On Monday it emerged that an elderly couple in south London died a few weeks after their gas was cut off due to non-payment of a £140 bill.
George Bates, 89, and his 86-year old wife Gertrude were found on 18 October in the Tooting home they had shared for 64 years.
British Gas said the Data Protection Act prohibited them from passing information on the situation to social services.
Former director general of Age Concern England, Baroness Greengross, called for a review of the act, saying many professionals do not understand what they can and cannot say.
She told Today: "At the moment it looks as though we're protecting data at the expense of people.
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That is bureaucracy gone mad - no elderly person should be cut off from their only form of heating anyway - but to knowingly withhold the information from Social Services is criminal imo - no matter what the sodding DPA says
<edit> Sounds as if we are of like mind on this one Ramrod.