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garyparson · 20-12-2003, 21:59

This was one of the biggest threads on nthellworld.com and I know all too well about this. Ring NTL up and they'll have no clue or deny all knowledge of this one! What caused it was the previous maintenance release (MR1) which altered the volume from +6 to +10, depending on what box you have that is. This sends the sound on some channels over the top and as you've listened to causes crackling. The best bit is that normally you'd be able to go into the front menu and alter the sound back down again. You can do this but the function that should save the setting has been turned off. How clever... I'd love to thank the prat who thought that up. Anyway. I've heard that the people who made this cockup are aware of it and will put it back in MR2, alegedly! I'll sit and wait on that one, like I already have been for the many months since they cocked up my sound.

Oh, and if like me you have an expensive surround set up that is in danger of getting damaged, NTL thinks that's just tough and not their problem.

20-12-2003, 21:59	#6
garyparson Permanently Banned Join Date: Dec 2003 Services: STB. BB. Phone. Wallasey. Posts: 282	Re: Sound Problems This was one of the biggest threads on nthellworld.com and I know all too well about this. Ring NTL up and they'll have no clue or deny all knowledge of this one! What caused it was the previous maintenance release (MR1) which altered the volume from +6 to +10, depending on what box you have that is. This sends the sound on some channels over the top and as you've listened to causes crackling. The best bit is that normally you'd be able to go into the front menu and alter the sound back down again. You can do this but the function that should save the setting has been turned off. How clever... I'd love to thank the prat who thought that up. Anyway. I've heard that the people who made this cockup are aware of it and will put it back in MR2, alegedly! I'll sit and wait on that one, like I already have been for the many months since they cocked up my sound. Oh, and if like me you have an expensive surround set up that is in danger of getting damaged, NTL thinks that's just tough and not their problem.