04-07-2003, 23:28
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#1
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cf.addict
Join Date: Jun 2003
Location: Cleveland Up A Tree
Age: 57
Services: Fam Pack 4meg At Times
Posts: 295
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EMail Down The Pan Again
how come all other members of my family can get their mail
and all the spam gets thru but me muggins the main email account casnt get me mail dont remember ****in ntl off lately 
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04-07-2003, 23:33
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#2
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Guest
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NTL say that they can't guarantee a 100% fault free service and anyway, the email service is an extra - we don't pay for it according to them - which is a good thing because if I won't pay Hotmail for their email service I'm definately not going to pay NTL for their **** service 
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04-07-2003, 23:38
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#3
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cf.addict
Join Date: Jun 2003
Location: Cleveland Up A Tree
Age: 57
Services: Fam Pack 4meg At Times
Posts: 295
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have to agree i just dont understand how the hell the rest of the family can get theirs and all the crap spam gets thro and the main account dies i find it really annoying and weird
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04-07-2003, 23:59
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#4
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Cable Forum Team
Join Date: Jun 2003
Location: The bonnie banks
Services: Moto 15 miles
Roadchef 33 miles
Posts: 14,035
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Quote:
Originally posted by Jonboy
how come all other members of my family can get their mail
and all the spam gets thru but me muggins the main email account casnt get me mail dont remember ****in ntl off lately
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Ntl have revealed that there is no particular order to how your email inboxes are held on their servers. It's possible that everyone in your family has their inbox stored on a server that's ok and it's just yours that lives on the one that's up the spout.
I haven't experienced any probs for a couple of weeks but that's 'cos I've permanently redirected all our ntlworld addys through different, separately paid for mail accounts. I'm surprised to hear there are still problems; the way they were talking about it on nthw.com the other week I (perhaps stupidly) thought the problem was about to get fixed. 
__________________
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05-07-2003, 00:41
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#5
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cf Legend
Join Date: Jun 2003
Location: Manchester
Age: 38
Services: NTL TV & Telephone. 2MB Internet
Posts: 1,535
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All my different accounts have been going down lately, bad form NTL. 
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05-07-2003, 01:13
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#6
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cf.addict
Join Date: Jun 2003
Location: Cleveland Up A Tree
Age: 57
Services: Fam Pack 4meg At Times
Posts: 295
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my mate just down the road from me has the same prob so it my be just local Ha Bloody Ha 
__________________
If Things Dont Change
They Will Stay As They Are
Guess They Have Changed Then
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05-07-2003, 02:30
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#7
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cf.geek
Join Date: Jun 2003
Posts: 552
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As said above NTL have 7 mail storage servers, so your email accounts will be spread between them, so if one server goes it will only accounts on that server, it may only be one of them, it may be all of them, luck of the draw.
All 3 of mine have been belly up tonight but can get into them now, but have just gone into one that had 18 mails on it earlier now has none, and they aren't over 90 days old. So I hope they turn up in the morning.
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05-07-2003, 11:44
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#8
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cf.addict
Join Date: Jun 2003
Location: Aberdulais
Services: ntl 20Mbps/Sky+/BT
Posts: 282
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7 mail servers for about 2 million customers (at a guess). WTF is their problem? At an infinitessimal cost per user, they could easily offer 100MB mailboxes, triple redundant backups and no bloody mail deletion.
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05-07-2003, 11:47
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#9
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cf.addict
Join Date: Jun 2003
Location: Grimmmmsby
Posts: 175
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every single account has been down since 6 last nite.BUT i can access webmail which is a miracle
__________________
sarcasm is just one more service i offer
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05-07-2003, 11:50
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#10
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cf.addict
Join Date: Jun 2003
Location: Grimmmmsby
Posts: 175
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i should've said that i CAN send mail from outlook
__________________
sarcasm is just one more service i offer
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05-07-2003, 12:34
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#11
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cf.addict
Join Date: Jun 2003
Location: Grimmmmsby
Posts: 175
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can anybody answer this.whenever ( tried it last time they messed about) i redirect my mail to the hotmail account i don't receive any except mail sent by myself? thought it was worth a try but it's not working
__________________
sarcasm is just one more service i offer
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05-07-2003, 12:36
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#12
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cf.addict
Join Date: Jun 2003
Location: Aberdulais
Services: ntl 20Mbps/Sky+/BT
Posts: 282
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They just deleted ALL my emails. My ntl email account is empty.
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05-07-2003, 16:08
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#13
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cf Legend
Join Date: Jun 2003
Location: Manchester
Age: 38
Services: NTL TV & Telephone. 2MB Internet
Posts: 1,535
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Quote:
Originally posted by obvious
They just deleted ALL my emails. My ntl email account is empty.
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A friend of mine had the same trouble but it was only a temporary fault.  I'd definatley give them a ring though. Thats plain not on.
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05-07-2003, 20:49
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#14
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cf.addict
Join Date: Jun 2003
Location: Aberdulais
Services: ntl 20Mbps/Sky+/BT
Posts: 282
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05-07-2003, 20:53
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#15
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cf.geek
Join Date: Jun 2003
Posts: 552
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Quote:
Originally posted by obvious
They just deleted ALL my emails. My ntl email account is empty.
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Yep and mine are still "gone"
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