What a waste of money - Page 2

martyh · 05-02-2012, 12:51

Quote:

Originally Posted by Peter_

The vast majority of companies all do exactly the same nowadays.

Oh i know that ,just saying it's a back door price rise ,they are charging an extra Â£1-1.50 for e billing

Peter_ · 05-02-2012, 12:51

Quote:

Originally Posted by Gary L

The vast majority of companies are finding things hard and get the customer to contribute to as much of their profits as possible.

They offer paper billing as a cost cutting incentive to the customer such as free online or a Â£1 per month for paper bills.

**Stuart** · 05-02-2012, 12:55

Quote:

Originally Posted by gba93

Life isn't fair. It's just fairer than death, that's all. (William Goldman)

Death hits everyone. As such, it is fair, just not nice.

qasdfdsaq · 05-02-2012, 13:41

Costs me Â£4.50 for a crappy 50p cheeseburger at 3am on a Saturday night, sure costs more than it cost them but if punters are willing to pay...

Gary L · 05-02-2012, 14:49

Technically it's 3am on a Sunday morning. just incase Hugh spots it.

qasdfdsaq · 05-02-2012, 15:41

I've had cheeseburgers on several different nights... :P

m419 · 06-02-2012, 11:08

Quote:

Originally Posted by chrispy2000

Virgin charge me Â£1.50 to have a paper bill, then they go and send me a letter telling me about doubling my broadband. How much has it cost them to send these out?
And before you ask it was address to me, not a circular.

You can opt out of marketing communications from Virgin Media if you prefer.

StuN · 08-02-2012, 21:56

Quote:

Originally Posted by chrispy2000

Virgin charge me Â£1.50 to have a paper bill, then they go and send me a letter telling me about doubling my broadband. How much has it cost them to send these out?
And before you ask it was address to me, not a circular.

You obviously have internet so what's your issue with online billing? The bills are no different & you have the option to print a hard copy.

Peter_ · 09-02-2012, 04:55

Quote:

Originally Posted by StuN

You obviously have internet so what's your issue with online billing? The bills are no different & you have the option to print a hard copy.

Exactly, the is no real issue just a moan.

qasdfdsaq · 09-02-2012, 10:25

I guess its the fact that simply something we used to get for free is now being charged for.

AndyCambs · 09-02-2012, 13:23

Sky send me a two sided glossy leaflet with my Sunday newspaper every week. That's a waste...

chrispy2000 · 12-02-2012, 07:45

Quote:

Originally Posted by chrispy2000

Virgin charge me Â£1.50 to have a paper bill, then they go and send me a letter telling me about doubling my broadband. How much has it cost them to send these out?
And before you ask it was address to me, not a circular.

If you notice it is not about being charged for the paper bill, it's about sending me a letter about something they could have emailed me about. It's not as if I could have missed this with the TV ad and every time you log in to VM's web site it's plastered every where. And the postage for that size of letter. I know to send a letter that size is 58p second class. I know they would not pay that amount, but paying out for thousands of letters isn't cheap.

Peter_ · 12-02-2012, 08:15

Quote:

Originally Posted by chrispy2000

Virgin charge me Â£1.50 to have a paper bill, then they go and send me a letter telling me about doubling my broadband. How much has it cost them to send these out?
And before you ask it was address to me, not a circular.

You are aware that your paper bill will be rising to Â£1.75 as well , I know this as I was informed by post yesterday that my overall bill was rising by 30p.

As for your comment about them informing you via email, how can they be certain that the email address on your account is correct but they do know that your address is correct hence you will receive notification by post.

Toneboy · 18-02-2012, 15:47

I went over to online billing when they first started to use it, but they were both confusing and not always correct, plus the fact they got quite shirty when I complained about it.

The end result I told them I wanted a paper bill and have used that ever since.

At least when you get that bill in the post each month you do read and check it, where as online you have to physically make the effort go there log on, read it and possibly print it off so that it is available in front of you when you phone them.

Peter_ · 18-02-2012, 16:21

Quote:

Originally Posted by Toneboy

where as online you have to physically make the effort go there log on, read it and possibly print it off so that it is available in front of you when you phone them.

But it does save you Â£1.75 a month which is Â£21 per year quite a saving for a few seconds on your keyboard.