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Virgin Media to Double Broadband Speed
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Old 16-03-2012, 15:45   #1426
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Re: Virgin Media to Double Broadband Speed

3) Give me some of that pie.
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Old 17-03-2012, 20:04   #1427
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Re: Areas already upgraded (2012 double speed upgrades)

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Originally Posted by BenMcr View Post
No because 120Mbit hasn't launched yet anywhere

The highest On Demand retier available is XXL100 which has 5Mbit upload for most people at present (rising to 10Mbit once the mass upgrade in the area is done)
I get up to 10mb upload. I presume that means the work has been done in my area?
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Old 17-03-2012, 20:10   #1428
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Re: Virgin Media to Double Broadband Speed

What tier does My VM say you are on 'XXL' or '100' ?
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Old 17-03-2012, 20:41   #1429
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by BenMcr View Post
What tier does My VM say you are on 'XXL' or '100' ?
I'm on 100
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Old 17-03-2012, 20:47   #1430
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Re: Virgin Media to Double Broadband Speed

i was on 100/10 from the get go and I am provisioned for 110/11
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Old 17-03-2012, 20:52   #1431
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by Tim Deegan View Post
I'm on 100
In that case you are on the original 100Mbit tier so of course will be on 10Mbit upload

It's XXL that's been doubled to 100Mbit that keeps it's 5Mbit upload until the double speed upgrades are completed
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Old 17-03-2012, 21:23   #1432
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by BenMcr View Post
In that case you are on the original 100Mbit tier so of course will be on 10Mbit upload

It's XXL that's been doubled to 100Mbit that keeps it's 5Mbit upload until the double speed upgrades are completed
I see, thanks Ben
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Old 18-03-2012, 13:29   #1433
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Re: Virgin Media to Double Broadband Speed

I've just called up customer services and asked to upgrade my speeds, she said she will look up the prices, came back and said she will upgrade me to 60Mb with no changes in price, which is what i wanted. My area went 100Mb just a couple of days ago

Here is what i get

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Old 18-03-2012, 14:40   #1434
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Re: Virgin Media to Double Broadband Speed

In the Southsea area it's from July onwards.
Have Super Hub on 30Mbps which will increase to 60Mbps & no charge for installation, as i am an exsisting customer, as my latest bill states:-)
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Old 18-03-2012, 15:01   #1435
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by mike24 View Post
In the Southsea area it's from July onwards.
Have Super Hub on 30Mbps which will increase to 60Mbps & no charge for installation, as i am an exsisting customer, as my latest bill states:-)
my area also says July onwards on the checker, but if you call customer services up, there is a high chance they will upgrade your speed, had no luck in UK call centre, but Indian call centre upgraded me.
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Old 18-03-2012, 17:54   #1436
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Re: Virgin Media to Double Broadband Speed

Should point out again, it's still only a preliminary (half) upgrade, and while you get a higher download speed, STM and upload speed aren't upgraded to what they should be until later.
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Old 18-03-2012, 18:24   #1437
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by qasdfdsaq View Post
STM and upload speed aren't upgraded to what they should be until later.
have fun hitting your stm in half the time it took you to do it before
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Old 18-03-2012, 18:27   #1438
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Re: Virgin Media to Double Broadband Speed

15 minutes now eh? :P
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Old 18-03-2012, 18:43   #1439
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by Zee View Post
I've just called up customer services and asked to upgrade my speeds, she said she will look up the prices, came back and said she will upgrade me to 60Mb with no changes in price
I tried that and was told yeah, no problem. We can do it early and with no charge. Hold and I'll get it sorted. Came back online and said actually it'll be £11.
lmao.
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Old 18-03-2012, 18:54   #1440
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Re: Virgin Media to Double Broadband Speed

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Originally Posted by General Maximus View Post
have fun hitting your stm in half the time it took you to do it before
Nice bit of assumption there. How do you know they ever hit their STM limit? I certainly don't. And at least it doesn't stop dead (like an actual cap) and can still be used.
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