Ofcom Release Latest Customer Service Satisfaction Survey
22-07-2011, 16:06
|
#1
|
|
cf.mega poster
Join Date: Jun 2008
Location: On the move
Age: 33
Posts: 9,745
|
Ofcom Release Latest Customer Service Satisfaction Survey
|
|
|
|
22-07-2011, 16:44
|
#2
|
|
Cable Forum Team
Join Date: Jun 2006
Services: Triple XL (BB 30Mb), TiVo, V+
Posts: 22,873
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Good news for Sky there...
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
|
|
|
|
22-07-2011, 17:08
|
#3
|
|
Sky is just better.
Join Date: Jul 2011
Posts: 101
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Hugh
Good news for Sky there...
|
Yes I agree this is great news for Sky and those of us that are Sky customers. I think we all agree Sky have done really well.
|
|
|
|
|
22-07-2011, 17:25
|
#4
|
|
Warrington Wolves
Join Date: Jul 2007
Location: As far away from carlwaring as possible
Age: 52
Services: See above
Posts: 9,805
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
Yes I agree this is great news for Sky and those of us that are Sky customers. I think we all agree Sky have done really well.
|
I would not expect any other answer from you
__________________
I post on this site in my own time. Any posts by me should not be taken as representing my employer Virgin Media's it's positions, strategies or opinions.
My Broadband Quality Monitor
|
|
|
|
|
22-07-2011, 17:29
|
#5
|
|
Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,492
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Sirius
I would not expect any other answer from you
|
Yes its as predictable as a cat chasing a mouse. 
|
|
|
|
|
22-07-2011, 17:31
|
#6
|
|
Warrington Wolves
Join Date: Jul 2007
Location: As far away from carlwaring as possible
Age: 52
Services: See above
Posts: 9,805
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by denphone
Yes its as predictable as a cat chasing a mouse. |
__________________
I post on this site in my own time. Any posts by me should not be taken as representing my employer Virgin Media's it's positions, strategies or opinions.
My Broadband Quality Monitor
|
|
|
|
|
22-07-2011, 17:55
|
#7
|
|
Sky is just better.
Join Date: Jul 2011
Posts: 101
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Sirius
|
[Mod Edit]
---------- Post added at 17:45 ---------- Previous post was at 17:43 ----------
Quote:
Originally Posted by Sirius
I would not expect any other answer from you
|
Like I said its great news Sky has got good results from Offcom and is still improving. It shows they're listening to customers.
---------- Post added at 17:55 ---------- Previous post was at 17:45 ----------
Quote:
Originally Posted by denphone
Yes its as predictable as a cat chasing a mouse. |
But the fact HUGH said good news for sky, is completely ignored by you. GROW SOME.
Last edited by Hugh; 22-07-2011 at 18:01.
Reason: mentioning reps
|
|
|
|
|
22-07-2011, 18:00
|
#8
|
|
Cable Forum Team
Join Date: Jun 2006
Services: Triple XL (BB 30Mb), TiVo, V+
Posts: 22,873
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
Yes I agree this is great news for Sky and those of us that are Sky customers. I think we all agree Sky have done really well.
|
Well done, you - you mentioned Sky 3 times in two short sentences.... 
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
|
|
|
|
|
22-07-2011, 18:01
|
#9
|
|
Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,492
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
[Mod Edit].
---------- Post added at 17:45 ---------- Previous post was at 17:43 ----------
Like I said its great news Sky has got good results from Offcom and is still improving. It shows they're listening to customers.
---------- Post added at 17:55 ---------- Previous post was at 17:45 ----------
But the fact HUGH said good news for sky, is completely ignored by you. GROW SOME.
|
l have not ignored it at all but your reply was very predictable.
|
|
|
|
|
22-07-2011, 18:06
|
#10
|
|
Sky is just better.
Join Date: Jul 2011
Posts: 101
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by denphone
l have not ignored it at all but your reply was very predictable. |
Predictable or not its irrelevant, I'm in allowed to have an opinion and I'm allowed to be very pleased Sky has good results in the ofcom survey. Infact I'm over the moon they beat VM lol.
---------- Post added at 18:06 ---------- Previous post was at 18:04 ----------
Quote:
Originally Posted by Hugh
Well done, you - you mentioned Sky 3 times in two short sentences.... |
Be honest HUGH if VM had beaten sky you know the usual suspects would of been all over it.
|
|
|
|
|
22-07-2011, 18:08
|
#11
|
|
Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,492
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
Predictable or not its irrelevant, I'm in allowed to have an opinion and I'm allowed to be very pleased Sky has good results in the ofcom survey. Infact I'm over the moon they beat VM lol.
---------- Post added at 18:06 ---------- Previous post was at 18:04 ----------
Be honest HUGH if VM had beaten sky you know the usual suspects would of been all over it.
|
Opinions and facts are always welcome. 
|
|
|
|
|
22-07-2011, 18:10
|
#12
|
|
Sky is just better.
Join Date: Jul 2011
Posts: 101
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by denphone
Opinions and facts are always welcome. |
AN MY OPINION IS......
Fantastic results for SKY and I'm glad OFCOM are saying SKY is the best.
|
|
|
|
|
22-07-2011, 18:12
|
#13
|
|
Never give in
Join Date: Jun 2007
Location: denphone HQ , Plymouth, Devon.
Services: XL BB, 2 Tivo's, XL TV and Sky Sports.
Posts: 12,492
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
AN MY OPINION IS......
Fantastic results for SKY and I'm glad OFCOM are saying SKY is the best.
|
Its best for you to sit down and have a cup of tea as l am worried about you.
|
|
|
|
|
22-07-2011, 18:14
|
#14
|
|
Sky is just better.
Join Date: Jul 2011
Posts: 101
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by denphone
Its best for you to sit down and have a cup of tea as l am worried about you. |
No offense but you don't know me and I'm not familiar with your user name, so have we argued before or something? Because your user name doesn't ring any bells to me..
Back on topic, the ofcom result...discuss
|
|
|
|
|
22-07-2011, 18:15
|
#15
|
|
cf.mega poster
Join Date: Jan 2009
Location: newcastle upon tyne
Age: 47
Services: crappy sky+ tv
crappy BT internet and phone
still got my VM mobile
Posts: 9,074
|
Re: Ofcom Release Latest Customer Service Satisfaction Survey
oh how i wish they had asked me a week ago or this morning .
To complete the catalog of errors that is a sky instalation the engineer turned up this morning to install the second multiroom booked last week and charged five times for ,only to say he didn't have any splitters so had to come back next wednesday.
i miss my Virgin 
__________________
"Give a man a fire and he's warm for the day, but set fire to him and he's warm for the rest of his life."
Terry Pratchett, Jingo
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 20:39.
|
Join CF
You are here: 
