Virgin media price increase

tridens · 01-02-2011, 20:09

Im one unhappy customer i just noticed the new prices from 1st Feb we had one increase as of 1st Jan because of VAT now we got a second increase all packages and line rental gone up nice kick in Ba**s from virgin when familys are trying to make ends meet strugling to pay bill their BB 10 meg and TV L was £30 now £33 thats 10% Increase
Thanks virgin

SnoopZ · 01-02-2011, 20:20

Obviously the VAT rise isn't VMs fault.

Mullington · 01-02-2011, 20:26

Quote:

Originally Posted by tridens

Im one unhappy customer i just noticed the new prices from 1st Feb we had one increase as of 1st Jan because of VAT now we got a second increase all packages and line rental gone up nice kick in Ba**s from virgin when familys are trying to make ends meet strugling to pay bill their BB 10 meg and TV L was £30 now £33 thats 10% Increase
Thanks virgin

Where are the new prices from February displayed?

tridens · 01-02-2011, 20:53

tv L was 17.25 + vat £17.50 now 18.50
tv xl 29.50 now 30.50
phone £11.99 + vat was £12.24 now £12.99

Sirius · 01-02-2011, 21:02

Quote:

Originally Posted by tridens

tv L was 17.25 + vat £17.50 now 18.50
tv xl 29.50 now 30.50
phone £11.99 + vat was £12.24 now £12.99

So why is the vat increase VM's fault ?

tridens · 01-02-2011, 21:08

I didn t say vat increase virgins fault the vat effects everyone but why have second increase within a month just greedy get as much money out of customer as you can this country is turning into two tear society have and have nots im all right jack i can afford it atatude its all about money and profit same with Tivo if you can afford it £200 box you are ok

jb66 · 01-02-2011, 21:22

TV L is a luxury not a necessity, if familys are having a hard time making ends meet they should use freeview

chrisr1uk · 01-02-2011, 22:37

Look at the new prices for the VIP Packages !!

tridens · 01-02-2011, 23:02

jb66 i see you are virgin fan boy beeing a staff member you probly get 50%-60% discount i wonder how you would feel to pay full price for your virgin package

Chad · 01-02-2011, 23:56

Can a member of Virgin staff confirm if the new VIP package prices on the website are accurate?

http://shop.virginmedia.com/bundles/...e-package.html

There must be a mistake here surely? I expected a bit of a price hike but this is way over the top.

If the prices are accurate, is there anyway I can get out of my 12 VIP50 contract? Still got about 8 months to go, but I certainly didn't sign up on these prices.

Any help of feedback would great.

chrisr1uk · 02-02-2011, 00:05

Same here..I was tied into a new 12 month contract by accepting the 6 months free HD channels.....Diane even said it would be cheaper!!

Horizon · 02-02-2011, 00:06

Quote:

Originally Posted by Chad

If the prices are accurate, is there anyway I can get out of my 12 VIP50 contract?

Yes, breech of contract. Phone up and complain. You agree to one price, now they go and charge another. Contract void. If they kick up a fuss, email neil.berkett@virginmedia.com

I heard the price rises were coming in on the 1st April. VM have to give advance notice of price rises by law. What the hell are they doing?

**Rob** · 02-02-2011, 00:13

http://shop.virginmedia.com/the-lega...-services.html

Quote:

J Ending these agreements

5. If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements;
...
You may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) within 30 days of receipt of your first bill following such increase in charges.

I think that is quite clear

chrisr1uk · 02-02-2011, 00:17

Quote:

Originally Posted by Rob

http://shop.virginmedia.com/the-lega...-services.html

I think that is quite clear

Well then, I shall await my letter telling me they are raising the price yet again!

Chad · 02-02-2011, 00:18

Quote:

Originally Posted by Horizon

I heard the price rises were coming in on the 1st April. VM have to give advance notice of price rises by law. What the hell are they doing?

Trying to take the focus away from SKY Atlantic

No seriously, thanks for the info. Hopefully we aren't getting a preview of their future pricing structures. There's no way I'll be able to afford those kind of prices, along with my phone bill on top.