Looks like the new virgin status pages are up and running

[techguy]

billing area 27 can't access this page.. anyone know why?

[Digital Fanatic]

Originally Posted by techguy

billing area 27 can't access this page.. anyone know why?

What area are you in?

[Itshim]

Originally Posted by joglynne

Cheers for the explanation DF, I didn't realise that a post code could cover a large area. Around where I live each postcode covers only 5/6 individual buildings. I guess it varies with the type of area you live in.

The first part of post code is to tell the Post Office your sorting office* its not to show were you live as such, the second part is the group of address.
* and people buy houses because of this!

[Digital Fanatic]

Originally Posted by Itshim

The first part of post code is to tell the Post Office your sorting office* its not to show were you live as such, the second part is the group of address.
* and people buy houses because of this!

It will still define an area for most people though... postcode snobbery still goes on

[Digital Fanatic]

Originally Posted by techguy

billing area 27 can't access this page.. anyone know why?

27 is Milton Keynes & Westminster, so would rarely have any major network outages, plus VM have no telephony in Milton Keynes.

[Chrysalis]

I voted worse, I am comparing the the old ntl status pages which didnt need info to login (was completely public) and these show less information.

[Digital Fanatic]

Originally Posted by Chrysalis

I voted worse, I am comparing the the old ntl status pages which didnt need info to login (was completely public) and these show less information.

The idea is it's more relevent to your account/service. The old postcode thing was rubbish... postcodes are massive and only a small percentage would have been affected by any fault.

We only used to publish P1 (over 250 customer impact) faults and above, but now if your street cab has gone down and it's a P2, then it will advise you about the fault and the time we hope to have it fixed by.

It all comes direct from the fault ticket and is the live information.