VM announce Q1 2008 results

nialli · 08-05-2008, 09:48

Summary here and the official looooong press release here. Good to see the V+ penetration continues to grow impressively - now what about some more HD services for those 300k customers to enjoy??

frogstamper · 08-05-2008, 12:16

Can anybody tell me what the expression "churn" refers to.?

harmitage · 08-05-2008, 12:23

Churn is the loss of customers.

foreverwar · 08-05-2008, 13:37

As harmitage says, it is lost customers as a percentage of the base - if you have a quarterly churn of 1.2%, that means you are losing 12,000 in every million customers in that quarter.

Bob · 08-05-2008, 14:57

Just listened to the conference call...nothing that we didn't already know tbh

darthlinux · 08-05-2008, 15:57

These results are showing VM intend to stay

SMHarman · 08-05-2008, 18:06

Quote:

Originally Posted by foreverwar

As harmitage says, it is lost customers as a percentage of the base - if you have a quarterly churn of 1.2%, that means you are losing 12,000 in every million customers in that quarter.

But it reflects turnover of customers so factors in adds and deletions from the customer base.