VM announce Q1 2008 results

[harmitage]

I feel like I'm now reffing my 2 daughters "I was right you were wrong.."
It's Friday afternoon - I was only a wee bit interested- have a good weekend

[Gary L]

Originally Posted by harmitage

I feel like I'm now reffing my 2 daughters "I was right you were wrong.."
It's Friday afternoon - I was only a wee bit interested- have a good weekend

You won't be interested to know that the real total of brand spanking new customers this quarter is actually 137, then?

[akira]

Can you provide proof of this then please.

Why if its within a month do retentions do the reconnection of the same account and if its over a month do sales deal with it and creat a new account.

[darthlinux]

Customers who leave shouldnt be able to return for 3 months but doubt a sales rep would lose a sale for that reason

[Gary L]

Originally Posted by akira

Can you provide proof of this then please.

Why if its within a month do retentions do the reconnection of the same account and if its over a month do sales deal with it and creat a new account.

Can you prove that whichever way they do it, that it does not affect the quarterly figures in their favour? it's a different thing of being able to re-connect a customer within a 30 day time span, as even their email accounts can be re-instated within that time. it's just a 30 day period of hoping you might come back to them from the other supplier you left for.

[tweetypie/8]

Originally Posted by nialli

Summary here and the official looooong press release here. Good to see the V+ penetration continues to grow impressively - now what about some more HD services for those 300k customers to enjoy??

not a bad result,they are getting there albeit slowly but surely.