19-05-2008, 10:37
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#61
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Join Date: Sep 2006
Location: Midlands
Services: Sky +,
O2 Broadband,
20mb down and 1.3mb up,
Sky Talk,
Freeview from Sutton Coldfield
Posts: 642
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Re: Virgin to be sold?
Quote:
Originally Posted by tvtimes
Yeah i really want Sky to buy VM then i can pay for my box, pay for a warranty or have to pay for call outs! Then there is calling customer support too again at a price!
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Customer support for sky is free for me  |
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19-05-2008, 11:06
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#62
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Cable Forum Team
Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 17,038
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Re: Virgin to be sold?
Quote:
Originally Posted by tvtimes
Yeah i really want Sky to buy VM then i can pay for my box, pay for a warranty or have to pay for call outs! Then there is calling customer support too again at a price!
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One thing we need to get clear, Virgin have talked about selling their Content business. This is the old Flextech channels (Living, UK Gold etc). It is *not* the part of the company who runs the cable network (or any customer facing business).
---------- Post added at 11:06 ---------- Previous post was at 11:04 ----------
Quote:
Originally Posted by SMHarman
You need to remember that the red button apps on Sky don't work on VM because Sky will not licence them to VM, not because they cannot work on VM or because VM does not want to make them work but because again sky is not playing nicely in the sandbox and wants to keep that toy to itself.
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Sadly, the only way that is likely to stop is if the Government introduces rules banning companies from owning both channels and the platforms they are delivered on, or they introduces rules requiring that companies provide the same service on platforms owned by other companies.
__________________
Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.
"This is an important announcement. This is flight 121 to Los Angeles. If your travel plans today do not include Los Angeles, now would be a perfect time to disembark.”
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19-05-2008, 13:51
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#63
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cf.addict
Join Date: Mar 2007
Posts: 206
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Re: Virgin to be sold?
Quote:
Originally Posted by Be*
Customer support for sky is free for me |
Lucky you. They have an 0870 number which isn't free.
---------- Post added at 13:51 ---------- Previous post was at 13:50 ----------
Quote:
Originally Posted by Stuart C
One thing we need to get clear, Virgin have talked about selling their Content business. This is the old Flextech channels (Living, UK Gold etc). It is *not* the part of the company who runs the cable network (or any customer facing business).
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Yeah Stu i know mate. I'm not the one who has my wires crossed. I was simply replying to the member who stated they would like to see Sky buy VM as in the whole company. |
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19-05-2008, 14:46
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#64
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Join Date: Sep 2006
Location: Midlands
Services: Sky +,
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Posts: 642
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Re: Virgin to be sold?
Quote:
Originally Posted by tvtimes
Lucky you. They have an 0870 number which isn't free.
---------- Post added at 13:51 ---------- Previous post was at 13:50 ----------
Yeah Stu i know mate. I'm not the one who has my wires crossed. I was simply replying to the member who stated they would like to see Sky buy VM as in the whole company.
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Customer support is free to people who have there phoneline just like VM |
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20-05-2008, 10:29
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#65
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cf.mega poster
Join Date: Sep 2003
Location: Leics
Age: 29
Services: none
Posts: 5,565
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Re: Virgin to be sold?
Quote:
Originally Posted by foreverwar
Arthur, once again, facts are not your friend. 
VM Q1 results
Page 4 - RGU net additions - 88k on-net broadband, 59k contract mobile, 37k TV & 29k on-net telephony
Page 5 - shows VM adding customers for last 3 Quarters
Page 6 - 1.2% Churn - lowest rate in 3 years |
doesnt matter if tv isnt profiteable tho. TV makes VM no money its pretty well known and all those blaggers on retention deals will actually be loss making.
---------- Post added at 10:29 ---------- Previous post was at 10:28 ----------
Quote:
Originally Posted by SMHarman
You need to remember that the red button apps on Sky don't work on VM because Sky will not licence them to VM, not because they cannot work on VM or because VM does not want to make them work but because again sky is not playing nicely in the sandbox and wants to keep that toy to itself.
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End of the day the reasons dont matter, they dont work. |
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20-05-2008, 17:39
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#66
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cf.addict
Join Date: Mar 2007
Posts: 206
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Re: Virgin to be sold?
Quote:
Originally Posted by Be*
Customer support is free to people who have there phoneline just like VM
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Forcing you to get their phone line too which means paying £150 for BT install. Nice one Sky  |
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20-05-2008, 17:51
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#67
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Join Date: Sep 2006
Location: Midlands
Services: Sky +,
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Posts: 642
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Re: Virgin to be sold?
No its not its £30 for a new BT instalation now. Stop trying to troll. Your the same on DS and your the same on here now. Your anti VM is boring now. Besides most Sky customers have a BT Line so there is no cost. Plus Sky plus is a monthly contract.
Anyway this is not about Sky phone. So lets keep it on topic.
Last edited by Central; 20-05-2008 at 17:56.
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20-05-2008, 17:54
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#68
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cf.addict
Join Date: Mar 2007
Posts: 206
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Re: Virgin to be sold?
Quote:
Originally Posted by Be*
No its not its £30 for a new BT instalation now. Stop trying to troll. Your the same on DS and your the same on here now. Your anti VM is boring now |
Stop trying to troll lol. Since when was this new installtion fee bought in then?
I feel sorry for all those new Sky line rental customers months on end who have been paying the £150 installation fee and now everyone else get's it for the £30 i bet they feel robbed By the way it's not anti VM
edit: So where's this £30 connection fee then? I have googled it and found nothing but complaints about people feeling they have been robbed having to fork out £150 for a install. On another note i read somewhere that you only get it for £30 if you sign up for £18 months and if you only want to sign for 12 the full install fee still stands, how's that trolling exactly? Looks like you're the one trolling.
Last edited by tvtimes; 20-05-2008 at 18:15.
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20-05-2008, 18:43
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#69
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Cable Forum Team
Join Date: Jun 2003
Location: Glasgow
Age: 29
Services: SkyHD, Ntl Broadband
Posts: 3,523
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Re: Virgin to be sold?
I've removed a number of off-topic posts and flames as they were adding nothing to the discussion.
If you have a problem with someone don't fight it out in public on the forum. Any more posts like the ones I've removed will result in warnings being handed out.
__________________
There is NO situation so bad, so dire, so beyond recall or redemption that it cannot be made WORSE by adding a Social Worker to the mix.
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20-05-2008, 19:00
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#70
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Legal Alien
Join Date: Jun 2003
Services: Cablevision
Posts: 8,067
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Re: Virgin to be sold?
Quote:
Originally Posted by Chrysalis
doesnt matter if tv isnt profiteable tho. TV makes VM no money its pretty well known and all those blaggers on retention deals will actually be loss making.
---------- Post added at 10:29 ---------- Previous post was at 10:28 ----------
End of the day the reasons dont matter, they dont work.
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But at the end of the day if you ask someone for something and they will not give it to you the only alternative is legislation to separate transmission from content and code or legislation to force sharing. Sky have shown they don't like to play nice on the TV front on a number of occasions, the latest being the lowball they managed to negotiate on the VM channels and the premium they tried to charge on the Sky channels.
Do you really think those that manage Sky 1 / News / Sports News etc don't want to be broadcasting on the VM network or do you think it is a decision from above them to premium price these channels off that network. The decision will be hurting the Profits of the chanels and the bonuses of those that manage the channels. |
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20-05-2008, 19:03
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#71
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cf.addict
Join Date: Mar 2007
Posts: 206
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Re: Virgin to be sold?
VM may not be profitable but that is only due to their debt. It does not mean they are not successful. Vm are very successful hence all the interest from PE firms. VM has managed to constantly increase their subscriber numbers quarter upon quarter whilst all the time reducing churn. This makes them a success but they debt over shadows them dramatically. If VM was not indebt it would be very profitable indeed |
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21-05-2008, 06:02
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#72
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cf.mega poster
Join Date: Sep 2003
Location: Leics
Age: 29
Services: none
Posts: 5,565
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Re: Virgin to be sold?
Quote:
Originally Posted by tvtimes
Forcing you to get their phone line too which means paying £150 for BT install. Nice one Sky |
Thats silly you know if you dont have a VM line its not free to phone VM so its the same with both companies. In fact you dont even need to pay sky line rental if you on sky talk CPS then thats enough for free calls to their call centres.
---------- Post added at 06:02 ---------- Previous post was at 06:00 ----------
Quote:
Originally Posted by tvtimes
VM may not be profitable but that is only due to their debt. It does not mean they are not successful. Vm are very successful hence all the interest from PE firms. VM has managed to constantly increase their subscriber numbers quarter upon quarter whilst all the time reducing churn. This makes them a success but they debt over shadows them dramatically. If VM was not indebt it would be very profitable indeed |
VM I believe sell certian premium channels at a loss to remain competitive, non premium channels are mostly break even or a very small profit. I have heard from more than one source TV makes them no money and its just so they could offer triple play.
Sky however is the opposite they sell broadband at a loss but it means they also offer triple play. So both companies are making losses on certian products to keep customer retention high. |
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21-05-2008, 11:25
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#73
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cf.addict
Join Date: Mar 2007
Posts: 206
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Re: Virgin to be sold?
Quote:
Originally Posted by Chrysalis
Thats silly you know if you dont have a VM line its not free to phone VM so its the same with both companies. In fact you dont even need to pay sky line rental if you on sky talk CPS then thats enough for free calls to their call centres.
---------- Post added at 06:02 ---------- Previous post was at 06:00 ----------
VM I believe sell certian premium channels at a loss to remain competitive, non premium channels are mostly break even or a very small profit. I have heard from more than one source TV makes them no money and its just so they could offer triple play.
Sky however is the opposite they sell broadband at a loss but it means they also offer triple play. So both companies are making losses on certian products to keep customer retention high.
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Are you having a laugh? It is free to phone VM! it's 150 on your virgin landline and an 0800 number from a phone box
Sorry you need to relook at your source then. Because tv does make them money. They have a very attractive VIP package that makes them lots of revenue and their tv package sees good uptake. They make money from VOD and filmflex too. V+ is seeing big uptake and it costs customers £75 to have the box. How exactly are they not making money? Broadcasters pay vm to broadcast on thier platform too. Infact i would say they make more profit from tv than BB.
Sky make a loss on bb because it is simply a subsidary and you get it free with their tv service of you choose the lower tier. VM's tv is not a subsidary and you do have to pay for it every month.
Last edited by tvtimes; 21-05-2008 at 11:30.
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21-05-2008, 11:40
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#74
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You ain't seen me, right?
Join Date: Aug 2004
Location: Northants
Age: 64
Services: Sky+. / VM XL BB and Be Pro. / BT Phoneline.
Posts: 1,399
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Re: Virgin to be sold?
Quote:
Originally Posted by tvtimes
Are you having a laugh? It is free to phone VM! it's 150 on your virgin landline and an 0800 number from a phone box
Sorry you need to relook at your source then. Because tv does make them money. They have a very attractive VIP package that makes them lots of revenue and their tv package sees good uptake. They make money from VOD and filmflex too. |
When they insisted they had to charge me for a phone line in order to provide me with a DTV service, the excuse they used as a reason was that they make no money from the TV.
So just who is telling the porkies here then?
And if VM is making so much money how come they can't or won't keep their network and TV service up to scratch? |
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21-05-2008, 13:28
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#75
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umuntu ngumuntu ngabantu
Join Date: Jun 2006
Location: Leeds
Services: Ex-NTL Bromley,
TV XL,
V+, STB,
Broadband L (constant 9mb), SACM,
Phone XL
Posts: 8,460
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Re: Virgin to be sold?
Quote:
Originally Posted by Chrysalis
doesnt matter if tv isnt profiteable tho. TV makes VM no money its pretty well known and all those blaggers on retention deals will actually be loss making.
---------- Post added at 10:29 ---------- Previous post was at 10:28 ----------
End of the day the reasons dont matter, they dont work.
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Chrys, the reply wasn't in relation to profitability, it was in relation to arthur's assertion that VM were continually losing customers month on month.
btw, I disagree - reasons do matter; if you can't do something because someone else won't allow you to, it's a bit harsh to blame you for the problem (imho).
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