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Thanks, will pass that on when she gets in from work. Will post result if any
Thanks for your help. She rang back last night and this time got someone who was more than helpful and everything is sorted and she is moving house in a happier frame of mind EDIT OOps, quoted my own post by mistake
If your in a minimum term agreement, and they agree to credit the £1 increase then that wouldnt be grounds to cancel the contract early as the price hasnt increased