Problems: Sky v Virgin.

frogstamper · 12-03-2008, 02:03

It seems to me as I read through these forums that a lot of VMs customers are miffed over Virgins poor customer relations, can anybody tell me if Sky also offers such a poor customer relation service?

Mick Fisher · 12-03-2008, 10:03

Quote:

Originally Posted by frogstamper

It seems to me as I read through these forums that a lot of VMs customers are miffed over Virgins poor customer relations, can anybody tell me if Sky also offers such a poor customer relation service?

Hmmm, I don't know. I've had sky+ for about ?6 to 9? months now and so far the service has not put a single foot wrong so I have had no reason to phone them.
Long may this situation continue.

LondonRoad · 12-03-2008, 13:13

I left Sky about 18months ago partly due to the poor Customer relations and partly due to Sky + problems that they weren't really interested in resolving. I've always found Virgin CS to be helpfull and in my opinion the V+ is far superior to Sky+. The only niggle I've got is when I can't see Champions League game because Sky put it on interactive and you can't access it through Virgin. That was the only reason I had Sky sports so I've cancelled it and now have to drag myself down to the pub to watch the footie. Oh the hardship...