18-01-2008, 17:05
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#1
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cf.member
Join Date: Mar 2007
Posts: 70
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Letter To Virgin Media
Hi MY V+ BOX HAS BEEN VERYSLOW OVER THE LAST FEW WEEKS PHONED VM THAY SENT AN ENGENEER OUTHE DID NOT REPLACE MY BOX HE SAID IT IS A SOFTWARE ISSUE HOW LONG CAN THIS GO ON FOR I AM SICK OF THIS HAPPENING ALL THE TIME ANY NEW BOX I GET THIS JUST KEEPS HAPPINING WHY ? THINKING OF GOING TO SKY+ IF THIS IS NOT FIXT
THANKS ANDREW
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18-01-2008, 17:22
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#2
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cf.geek
Join Date: Feb 2007
Posts: 628
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Re: Letter To Virgin Media
it is a software issue and you should have been told over the phone, also is your keyboard FAULTY??
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18-01-2008, 17:27
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#3
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Cable Forum Team
Join Date: Jun 2003
Location: Sandy - Bedfordshire
Age: 33
Services: 20MB, Phone, Mobile, TV
Posts: 10,677
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Re: Letter To Virgin Media
HHHmmm - let me see, I was told 'when we get round to it' as a resolution and timescale to my v+ software problems, as well as being told that 'You'll just have to live with it'.
Anyway after 12months if it not working properly it's now been dumped.
I do know that a lot of people have no problems with it tho.
__________________
These are not the droids you are looking for.
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18-01-2008, 17:34
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#4
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cf.geek
Join Date: Feb 2007
Posts: 628
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Re: Letter To Virgin Media
Quote:
Originally Posted by Jefferson T
HHHmmm - let me see, I was told 'when we get round to it' as a resolution and timescale to my v+ software problems, as well as being told that 'You'll just have to live with it'.
Anyway after 12months if it not working properly it's now been dumped.
I do know that a lot of people have no problems with it tho.
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i dont blame you the situation is not ideal but "buggy" software is never a very high priority. |
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18-01-2008, 17:37
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#5
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Cable Forum Team
Join Date: Jun 2003
Location: Sandy - Bedfordshire
Age: 33
Services: 20MB, Phone, Mobile, TV
Posts: 10,677
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Re: Letter To Virgin Media
I just can't decide to go for a freeview box with a hdd or what now.... Anyway that's a topic for another thread lol 
p.s. I kept the ordinary box which is wired up to the dvd recorder as it is only costing me £1 a month.....
__________________
These are not the droids you are looking for.
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18-01-2008, 19:56
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#6
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A VM STM USER
Join Date: Jul 2007
Age: 48
Services: Phone, And VM STM'd Internet :(
Posts: 1,724
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Re: Letter To Virgin Media
Quote:
Originally Posted by andrew.shearman
Hi MY V+ BOX HAS BEEN VERYSLOW OVER THE LAST FEW WEEKS PHONED VM THAY SENT AN ENGENEER OUTHE DID NOT REPLACE MY BOX HE SAID IT IS A SOFTWARE ISSUE HOW LONG CAN THIS GO ON FOR I AM SICK OF THIS HAPPENING ALL THE TIME ANY NEW BOX I GET THIS JUST KEEPS HAPPINING WHY ? THINKING OF GOING TO SKY+ IF THIS IS NOT FIXT
THANKS ANDREW
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Well at least i can take my hearing aid out when people shout. 
__________________
VM Media in conjunction with 121 Media will be the new Spyware masters
Last edited by Sirius : 18-01-2008 at 20:06.
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18-01-2008, 20:38
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#7
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not tanned just less blue
Join Date: Jun 2006
Location: Leeds
Age: 51
Services: Ex-NTL Bromley,
TV XL,
V+, STB,
Broadband L (constant 4mb), SACM,
Phone XL
Posts: 8,279
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Re: Letter To Virgin Media
Quote:
Originally Posted by Sirius
Well at least i can take my hearing aid out when people shout. |
Pardon?
__________________
We are who we pretend to be, so we must be careful who we pretend to be. (K. Vonnegut)
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21-01-2008, 16:22
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#8
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cf.member
Join Date: Jan 2008
Posts: 30
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Re: Letter To Virgin Media
The salami's in the fridge, dear.
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