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Really not very good
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Old 04-08-2007, 10:03   #1
BigDrunk
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Really not very good

OK so Virgin finally got my full TV package sorted after 5 days of phonecalls. Nice one, but why should it take them 3 days to add Sky Sports? I asked for it on Thursday and it's still not on. Spent an hour on hold in total this morning already.

I have seriously spent more time on the phone to this lot than actually using the service.

I can see me canceling it soon, its only been a week and I am shocked at how useless they are.
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Old 04-08-2007, 12:55   #2
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Re: Really not very good

Quote:
Originally Posted by BigDrunk View Post
OK so Virgin finally got my full TV package sorted after 5 days of phonecalls. Nice one, but why should it take them 3 days to add Sky Sports? I asked for it on Thursday and it's still not on. Spent an hour on hold in total this morning already.

I have seriously spent more time on the phone to this lot than actually using the service.

I can see me canceling it soon, its only been a week and I am shocked at how useless they are.
bye bye have a nice day
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Old 04-08-2007, 18:17   #3
Mick Fisher
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Re: Really not very good

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bye bye have a nice day
Sentiments seemingly inferred by VM with their inept handling of customers problems.
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Old 04-08-2007, 21:37   #4
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Re: Really not very good

Your within your 30 days, cancel and go to sky, they offer an excellent service with award winning tv broadband and phone, superb customer support & skilled engineers.


Just kidding
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