General enquiries
If calling from a Virgin Media landline 150 (free)
If calling from a non Virgin Media line 0845 454 1111
Faults and technical support
If calling from a Virgin Media landline 151 (free)
If calling from a non Virgin Media line 0845 454 1111
Service Status
0800 561 0061 (free from all landlines)
Dial-up support
All phone lines 0906 301 2222 - Calls cost 50p per minute. Calls from mobiles and some networks may cost more.
To upgrade your services
If calling from a Virgin Media landline 150 (free)
If calling from a non Virgin Media line 0845 840 7777
By email
General enquiries and technical support:
General email form
Order a new broadband set-up CD:
Broadband set-up email form
Report Internet Abuse:
Appropriate form from this page
If anyone has updates to this list please PM a member of the Team.